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Kuniye

{"id":274582,"date":"2016-06-03T13:05:19","date_gmt":"2016-06-03T11:05:19","guid":{"rendered":"https:\/\/www.phonandroid.com\/?p=274582"},"modified":"2023-12-19T11:59:10","modified_gmt":"2023-12-19T10:59:10","slug":"google-play-store-delai-de-remboursement-passe-a-48-heures","status":"publish","type":"post","link":"https:\/\/www.phonandroid.com\/google-play-store-delai-de-remboursement-passe-a-48-heures.html","title":{"rendered":"Google Play Store : le d\u00e9lai de remboursement passe \u00e0 48 heures"},"content":{"rendered":"

On le sait certaines applications et notamment les jeux peuvent ne pas fonctionner de mani\u00e8re optimale sur tous les appareils. C'est pourquoi Google a mis en place un d\u00e9lai de remboursement des applications achet\u00e9es, et ce dernier vient de passer \u00e0 48 heures.<\/strong><\/p>\n

$\"nouveau$ <\/p>\n

Parfois on h\u00e9site longtemps avant d'acheter une application, car on ne sait pas si elle va nous plaire ou pire si elle va fonctionner de mani\u00e8re optimale sur notre mobile. De ce fait Google avait mis en place un d\u00e9lai de remboursement, au d\u00e9but ce d\u00e9lai \u00e9tait de 15 min, bien trop court quand il faut t\u00e9l\u00e9charger plusieurs gigas pour un jeu, alors l'entreprise avait pass\u00e9 ce d\u00e9lai \u00e0 2 heures<\/a>.<\/p>\n

Aujourd'hui Google rallonge de nouveau ce d\u00e9lai en le passant directement \u00e0 48 heures<\/strong>, mais avec quelques conditions. Il est vrai qu'avoir deux jours entiers pour se d\u00e9cider si une application nous pla\u00eet c'est agr\u00e9able, car avec ce d\u00e9lai on peut se faire un vrai avis sur cette derni\u00e8re.<\/p>\n

On pense notamment aux jeux, g\u00e9n\u00e9ralement on les t\u00e9l\u00e9charge\u00a0en connexion WIFI puis on les teste directement. Cependant une fois dans le m\u00e9tro, par exemple, on se rend compte qu'il faut une connexion pour y jouer or en sous-terrain l'acc\u00e8s aux data est compliqu\u00e9, on veut alors pouvoir se faire rembourser le jeu.<\/strong><\/p>\n

Revenons aux conditions, en fait le d\u00e9lai de deux heures reste, c'est-\u00e0-dire que sous ce temps vous pouvez vous faire rembourser l\u2019application sans condition et imm\u00e9diatement<\/strong>. Il faut aller\u00a0dans l'onglet compte, puis historique des commandes et de l\u00e0 se faire rembourser le jeu ou l'appli (c'est aussi possible en allant directement sur la fiche du jeu ou de l'appli).<\/p>\n

\u00c0 lire aussi :\u00a0<\/strong>Google va rembourser les achats in-app fait pas vos enfants<\/a><\/li>\n<\/ul>\n
Pour le d\u00e9lai de 48 heures, il faudra faire une demande \u00e0 cette adresse<\/a>. Google pr\u00e9cise que la demande va \u00eatre trait\u00e9e dans la plupart des cas sous 15 minutes, mais que cela peut prendre deux jours ouvr\u00e9s. Vous recevrez ensuite un mail vous indiquant si oui ou non vous allez \u00eatre rembours\u00e9 (le plus souvent la r\u00e9ponse sera positive).<\/p>\n
Google s'autorise ce d\u00e9lai s\u00fbrement pour voir si la personne n'abuse pas de ce genre de demandes<\/strong>. Enfin, pass\u00e9 ce d\u00e9lai de 48 heures, il faudra faire une demande directement au d\u00e9veloppeur si vous voulez vous faire rembourser l'application ou le jeu.<\/p>\n
Via<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"Google a depuis un moment mis en place un syst\u00e8me de remboursement. Sous deux heures on peut se faire rembourser une application ou un jeu, ce d\u00e9lai vient de passer \u00e0 48 heures. 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