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Cr\u00e9dit : Phonandroid<\/figcaption><\/figure>\n

Chaque poste est pourvu d\u2019un ordinateur muni d\u2019un outil sp\u00e9cifique qui fonctionne avec iOS ou Android. Quand le t\u00e9l\u00e9phone est branch\u00e9, il est reconnu par le syst\u00e8me, garantissant un suivi continu durant tout le parcours. Cet outil pilote une quarantaine de tests<\/strong> qui concerne aussi bien les connexions r\u00e9seau (WiFi, Bluetooth, 4G\/5G), les appareils photo ou les composants de l\u2019appareil, notamment la batterie et l\u2019\u00e9cran.<\/p>\n

Si ce sont les m\u00eames outils utilis\u00e9s sur un iPhone que sur un smartphone Android, certains tests ne fonctionnent que sur iOS. Tr\u00e8s peu de tests ne n\u00e9cessitent aucune intervention humaine. C\u2019est notamment le cas pour les tests d\u2019\u00e9cran. Dans certains cas, les constatations de l\u2019op\u00e9rateur d\u00e9mentiront les r\u00e9sultats des tests automatiques. C\u2019est ce qui justifie la pr\u00e9sence de 35 personnes d\u00e9di\u00e9es au reconditionnement, sur les 120 employ\u00e9s de Reborn.<\/p>\n

\u00c0 la fin des tests, un rapport est cr\u00e9\u00e9. Si certains d\u00e9fauts sont r\u00e9v\u00e9l\u00e9s dans le rapport et confirm\u00e9s par l\u2019op\u00e9rateur, le t\u00e9l\u00e9phone est marqu\u00e9 avec des stickers<\/strong>. Chaque couleur correspond \u00e0 un probl\u00e8me diff\u00e9rent (\u00e9cran, batterie, coque). Gr\u00e2ce \u00e0 ce syst\u00e8me, chaque op\u00e9rateur sait en un clin d\u2019\u0153il quel est le souci, sans avoir \u00e0 ouvrir le rapport. Si le rapport est bon, le t\u00e9l\u00e9phone est envoy\u00e9 \u00e0 la troisi\u00e8me \u00e9tape, le \u00ab\u00a0gradage\u00a0\u00bb. Et sinon ? Il va \u00e0 l\u2019atelier de r\u00e9paration.<\/p>\n