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Free Mobile est dans le collimateur de\u00a0l\u2019UFC-Que Choisir. D'apr\u00e8s l'association de consommateurs, l'op\u00e9rateur facture des frais abusifs aux clients de son service de location de smartphone. L'UFC a donc d\u00e9cid\u00e9 de lancer une vaste action de groupe afin d'obtenir le\u00a0remboursement des abonn\u00e9s l\u00e9s\u00e9s.\u00a0<\/strong><\/p>\n

\"free<\/p>\n

“L\u2019UFC-Que Choisir lance aujourd\u2019hui une action de groupe contre Free mobile”<\/em> annonce l'association dans un communiqu\u00e9 sur son site web<\/a>. Free aurait en effet pris l'habitude de facturer des smartphones sous pr\u00e9texte qu'ils n'ont pas \u00e9t\u00e9 restitu\u00e9 \u00e0 la fin de la p\u00e9riode de location. Pourtant, “les clients poss\u00e9dent la preuve que les services de Free l\u2019avaient re\u00e7u, le plus souvent gr\u00e2ce \u00e0 l\u2019accus\u00e9 de r\u00e9ception qu\u2019ils avaient en leur possession”<\/em>, tacle l'UFC.<\/p>\n

Lire aussi : que deviennent les smartphones en location une fois r\u00e9cup\u00e9r\u00e9s par Free Mobile ?<\/a><\/strong><\/p>\n