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Kuniye

Cr\u00e9dits : 123RF<\/figcaption><\/figure>\n

Il n'a jamais \u00e9t\u00e9 aussi simple de changer de fournisseur d'acc\u00e8s Internet<\/strong> (FAI) ou d'op\u00e9rateur mobile<\/strong>. Face aux augmentations r\u00e9guli\u00e8res du prix des offres, les utilisateurs n'h\u00e9sitent pas \u00e0 regarder si l'herbe est plus verte ailleurs et \u00e0 basculer chez la concurrence. Quitte \u00e0 faire la m\u00eame chose en sens inverse au gr\u00e8s des promotions et autres avantages propos\u00e9s \u00e0 tel ou tel moment de l'ann\u00e9e. Face \u00e0 cette pratique, Free, Orange, SFR et Bouygues Telecom doivent ruser pour garder les clients dans leur giron.<\/p>\n

\u00c0 ce jeu l\u00e0, Orange<\/strong> est plut\u00f4t agressif, dans le bon sens du terme. On se souvient qu'en octobre 2024, le FAI avait augment\u00e9 les d\u00e9bits de toutes ses offres Fibre<\/a>, sans que cela impacte les tarifs. Encore mieux : certains abonn\u00e9s ont vu leur facture fixe baisser de 8 \u20ac<\/a>, l\u00e0 encore de mani\u00e8re automatique et sans contrepartie d'aucune sorte. Le passage \u00e0 la nouvelle ann\u00e9e n'a pas frein\u00e9 la politique de fid\u00e9lisation d'Orange puisque d'autres clients ont eu droit \u00e0 une bonne surprise.<\/p>\n