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{"id":2504359,"date":"2023-01-04T11:15:07","date_gmt":"2023-01-04T10:15:07","guid":{"rendered":"https:\/\/www.phonandroid.com\/?p=2504359"},"modified":"2023-01-04T14:11:54","modified_gmt":"2023-01-04T13:11:54","slug":"orange-facture-100e-pour-conserver-sa-livebox-lors-dun-changement-de-forfait-les-abonnes-enragent","status":"publish","type":"post","link":"https:\/\/www.phonandroid.com\/orange-facture-100e-pour-conserver-sa-livebox-lors-dun-changement-de-forfait-les-abonnes-enragent.html","title":{"rendered":"Orange facture 100\u20ac pour conserver sa Livebox lors d’un changement de forfait, les abonn\u00e9s enragent"},"content":{"rendered":"

C\u2019est une bien mauvaise surprise qu\u2019a d\u00e9couvert l\u2019utilisateur Paingout, qu'il s\u2019est empress\u00e9 de partager sur Twitter. En souhaitant modifier son forfait Internet chez Orange, celui-ci a constat\u00e9 qu\u2019il devrait payer 100 \u20ac suppl\u00e9mentaires\u2026 simplement pour pouvoir conserver sa box actuelle. Pire encore, l\u2019op\u00e9rateur historique ne fournit aucune explication viable pour ces frais.<\/strong><\/p>\n

\"Livebox<\/p>\n

Nous ne sommes plus \u00e0 une mauvaise surprise pr\u00e8s de la part des op\u00e9rateurs, mais celle-ci est particuli\u00e8rement cynique<\/strong>. Alors que de nombreux abonnements Internet et mobiles seront bient\u00f4t sujets \u00e0 une hausse des prix<\/a>, beaucoup d\u2019utilisateurs cherchent aujourd\u2019hui \u00e0 transitionner sur un forfait moins on\u00e9reux pour, \u00e0 d\u00e9faut de faire \u00e9conomies, \u00e9viter de recevoir une facture plus sal\u00e9e<\/strong> dans les prochains mois.<\/p>\n

C\u2019est ainsi que Paingout, membre de Twitter, s\u2019est rendu sur le site d\u2019Orange, o\u00f9 il a d\u00e9couvert qu\u2019il pouvait b\u00e9n\u00e9ficier d\u2019un forfait mobile et fibre similaire \u00e0 celui dont il profite d\u00e9j\u00e0, mais pour 5 \u20ac de moins par mois. Tout semblait donc aller pour le mieux, jusqu\u2019\u00e0 ce qu\u2019il arrive sur la page suivante. Dessus, Orange l\u2019informe qu\u2019il devra payer 100 \u20ac de \u00ab\u2009frais de conservation\u2009\u00bb<\/strong> de sa Livebox\u00a06<\/a>.<\/p>\n