SFR se fait attaquer en justice par l'UFC pour pratiques commerciales trompeuses<\/title>\n<meta name=\"description\" content=\"L\u2019UFC que choisir a annonc\u00e9 attaquer SFR en justice. L\u2019association reproche en effet \u00e0 l\u2019op\u00e9rateur d\u2019avoir augment\u00e9 ses tarifs.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.phonandroid.com\/lufc-que-choisir-attaque-sfr-en-justice-pour-pratiques-commerciales-trompeuses.html\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"SFR se fait attaquer en justice par l'UFC pour pratiques commerciales trompeuses\" \/>\n<meta property=\"og:description\" content=\"L\u2019UFC que choisir a annonc\u00e9 attaquer SFR en justice. L\u2019association reproche en effet \u00e0 l\u2019op\u00e9rateur d\u2019avoir augment\u00e9 ses tarifs.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.phonandroid.com\/lufc-que-choisir-attaque-sfr-en-justice-pour-pratiques-commerciales-trompeuses.html\" \/>\n<meta property=\"og:site_name\" content=\"PhonAndroid\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/phonandroid\" \/>\n<meta property=\"article:published_time\" content=\"2021-05-11T07:53:05+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2021-05-11T07:54:41+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/wp-pa.phonandroid.com\/uploads\/2021\/05\/Capture-4.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"750\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Pierre Le Goupil\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@SireGoupil\" \/>\n<meta name=\"twitter:site\" content=\"@phonandroid\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Pierre Le Goupil\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.phonandroid.com\/lufc-que-choisir-attaque-sfr-en-justice-pour-pratiques-commerciales-trompeuses.html#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.phonandroid.com\/lufc-que-choisir-attaque-sfr-en-justice-pour-pratiques-commerciales-trompeuses.html\"},\"author\":{\"name\":\"Pierre Le Goupil\",\"@id\":\"https:\/\/www.phonandroid.com\/#\/schema\/person\/dc9085492115da077c44392eb969da93\"},\"headline\":\"SFR se fait attaquer en justice par l’UFC pour pratiques commerciales trompeuses\",\"datePublished\":\"2021-05-11T07:53:05+00:00\",\"dateModified\":\"2021-05-11T07:54:41+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.phonandroid.com\/lufc-que-choisir-attaque-sfr-en-justice-pour-pratiques-commerciales-trompeuses.html\"},\"wordCount\":442,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/www.phonandroid.com\/#organization\"},\"articleSection\":[\"SFR-Altice\"],\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/www.phonandroid.com\/lufc-que-choisir-attaque-sfr-en-justice-pour-pratiques-commerciales-trompeuses.html#respond\"]}],\"copyrightYear\":\"2021\",\"copyrightHolder\":{\"@id\":\"https:\/\/www.phonandroid.com\/#organization\"}},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.phonandroid.com\/lufc-que-choisir-attaque-sfr-en-justice-pour-pratiques-commerciales-trompeuses.html\",\"url\":\"https:\/\/www.phonandroid.com\/lufc-que-choisir-attaque-sfr-en-justice-pour-pratiques-commerciales-trompeuses.html\",\"name\":\"SFR se fait attaquer en justice par l'UFC pour pratiques commerciales trompeuses\",\"isPartOf\":{\"@id\":\"https:\/\/www.phonandroid.com\/#website\"},\"datePublished\":\"2021-05-11T07:53:05+00:00\",\"dateModified\":\"2021-05-11T07:54:41+00:00\",\"description\":\"L\u2019UFC que choisir a annonc\u00e9 attaquer SFR en justice. L\u2019association reproche en effet \u00e0 l\u2019op\u00e9rateur d\u2019avoir augment\u00e9 ses tarifs.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.phonandroid.com\/lufc-que-choisir-attaque-sfr-en-justice-pour-pratiques-commerciales-trompeuses.html#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.phonandroid.com\/lufc-que-choisir-attaque-sfr-en-justice-pour-pratiques-commerciales-trompeuses.html\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.phonandroid.com\/lufc-que-choisir-attaque-sfr-en-justice-pour-pratiques-commerciales-trompeuses.html#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Accueil\",\"item\":\"https:\/\/www.phonandroid.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"SFR se fait attaquer en justice par l’UFC pour pratiques commerciales trompeuses\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.phonandroid.com\/#website\",\"url\":\"https:\/\/www.phonandroid.com\/\",\"name\":\"PhonAndroid\",\"description\":\"PhonAndroid\",\"publisher\":{\"@id\":\"https:\/\/www.phonandroid.com\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.phonandroid.com\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.phonandroid.com\/#organization\",\"name\":\"PhonAndroid\",\"url\":\"https:\/\/www.phonandroid.com\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\/\/www.phonandroid.com\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.phonandroid.com\/wp-content\/themes\/phonadroid-v3\/assets\/images\/lg-phonandroid-amp-4.png\",\"contentUrl\":\"https:\/\/img.phonandroid.com\/2023\/06\/dark.png\",\"width\":280,\"height\":60,\"caption\":\"PhonAndroid\"},\"image\":{\"@id\":\"https:\/\/www.phonandroid.com\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/phonandroid\",\"https:\/\/twitter.com\/phonandroid\",\"https:\/\/www.youtube.com\/user\/Phonandroidtv\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.phonandroid.com\/#\/schema\/person\/dc9085492115da077c44392eb969da93\",\"name\":\"Pierre Le Goupil\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\/\/www.phonandroid.com\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/17e6cda0761fe6d50594bd80e8d18120?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/17e6cda0761fe6d50594bd80e8d18120?s=96&d=mm&r=g\",\"caption\":\"Pierre Le Goupil\"},\"description\":\"J\u2019adore tout ce qui touche aux nouvelles technologies et aux jeux vid\u00e9o. J\u2019aime encore plus vous en parler sur Phonandroid. Arch\u00e9ologue de formation, je suis \u00e9galement un passionn\u00e9 d\u2019histoire et plus particuli\u00e8rement de l\u2019antiquit\u00e9, ce qui n\u2019est pas tr\u00e8s utile quand on \u00e9crit sur des smartphones ou des PC. Je joue aussi beaucoup trop \u00e0 World of Warcraft.\",\"sameAs\":[\"https:\/\/twitter.com\/SireGoupil\"],\"url\":\"https:\/\/www.phonandroid.com\/author\/pierre\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"SFR se fait attaquer en justice par l'UFC pour pratiques commerciales trompeuses","description":"L\u2019UFC que choisir a annonc\u00e9 attaquer SFR en justice. L\u2019association reproche en effet \u00e0 l\u2019op\u00e9rateur d\u2019avoir augment\u00e9 ses tarifs.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.phonandroid.com\/lufc-que-choisir-attaque-sfr-en-justice-pour-pratiques-commerciales-trompeuses.html","og_locale":"fr_FR","og_type":"article","og_title":"SFR se fait attaquer en justice par l'UFC pour pratiques commerciales trompeuses","og_description":"L\u2019UFC que choisir a annonc\u00e9 attaquer SFR en justice. L\u2019association reproche en effet \u00e0 l\u2019op\u00e9rateur d\u2019avoir augment\u00e9 ses tarifs.","og_url":"https:\/\/www.phonandroid.com\/lufc-que-choisir-attaque-sfr-en-justice-pour-pratiques-commerciales-trompeuses.html","og_site_name":"PhonAndroid","article_publisher":"https:\/\/www.facebook.com\/phonandroid","article_published_time":"2021-05-11T07:53:05+00:00","article_modified_time":"2021-05-11T07:54:41+00:00","og_image":[{"width":1200,"height":750,"url":"https:\/\/wp-pa.phonandroid.com\/uploads\/2021\/05\/Capture-4.jpg","type":"image\/jpeg"}],"author":"Pierre Le Goupil","twitter_card":"summary_large_image","twitter_creator":"@SireGoupil","twitter_site":"@phonandroid","twitter_misc":{"Written by":"Pierre Le Goupil","Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.phonandroid.com\/lufc-que-choisir-attaque-sfr-en-justice-pour-pratiques-commerciales-trompeuses.html#article","isPartOf":{"@id":"https:\/\/www.phonandroid.com\/lufc-que-choisir-attaque-sfr-en-justice-pour-pratiques-commerciales-trompeuses.html"},"author":{"name":"Pierre Le Goupil","@id":"https:\/\/www.phonandroid.com\/#\/schema\/person\/dc9085492115da077c44392eb969da93"},"headline":"SFR se fait attaquer en justice par l’UFC pour pratiques commerciales trompeuses","datePublished":"2021-05-11T07:53:05+00:00","dateModified":"2021-05-11T07:54:41+00:00","mainEntityOfPage":{"@id":"https:\/\/www.phonandroid.com\/lufc-que-choisir-attaque-sfr-en-justice-pour-pratiques-commerciales-trompeuses.html"},"wordCount":442,"commentCount":0,"publisher":{"@id":"https:\/\/www.phonandroid.com\/#organization"},"articleSection":["SFR-Altice"],"inLanguage":"fr-FR","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/www.phonandroid.com\/lufc-que-choisir-attaque-sfr-en-justice-pour-pratiques-commerciales-trompeuses.html#respond"]}],"copyrightYear":"2021","copyrightHolder":{"@id":"https:\/\/www.phonandroid.com\/#organization"}},{"@type":"WebPage","@id":"https:\/\/www.phonandroid.com\/lufc-que-choisir-attaque-sfr-en-justice-pour-pratiques-commerciales-trompeuses.html","url":"https:\/\/www.phonandroid.com\/lufc-que-choisir-attaque-sfr-en-justice-pour-pratiques-commerciales-trompeuses.html","name":"SFR se fait attaquer en justice par l'UFC pour pratiques commerciales trompeuses","isPartOf":{"@id":"https:\/\/www.phonandroid.com\/#website"},"datePublished":"2021-05-11T07:53:05+00:00","dateModified":"2021-05-11T07:54:41+00:00","description":"L\u2019UFC que choisir a annonc\u00e9 attaquer SFR en justice. L\u2019association reproche en effet \u00e0 l\u2019op\u00e9rateur d\u2019avoir augment\u00e9 ses tarifs.","breadcrumb":{"@id":"https:\/\/www.phonandroid.com\/lufc-que-choisir-attaque-sfr-en-justice-pour-pratiques-commerciales-trompeuses.html#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.phonandroid.com\/lufc-que-choisir-attaque-sfr-en-justice-pour-pratiques-commerciales-trompeuses.html"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.phonandroid.com\/lufc-que-choisir-attaque-sfr-en-justice-pour-pratiques-commerciales-trompeuses.html#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Accueil","item":"https:\/\/www.phonandroid.com\/"},{"@type":"ListItem","position":2,"name":"SFR se fait attaquer en justice par l’UFC pour pratiques commerciales trompeuses"}]},{"@type":"WebSite","@id":"https:\/\/www.phonandroid.com\/#website","url":"https:\/\/www.phonandroid.com\/","name":"PhonAndroid","description":"PhonAndroid","publisher":{"@id":"https:\/\/www.phonandroid.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.phonandroid.com\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"fr-FR"},{"@type":"Organization","@id":"https:\/\/www.phonandroid.com\/#organization","name":"PhonAndroid","url":"https:\/\/www.phonandroid.com\/","logo":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/www.phonandroid.com\/#\/schema\/logo\/image\/","url":"https:\/\/www.phonandroid.com\/wp-content\/themes\/phonadroid-v3\/assets\/images\/lg-phonandroid-amp-4.png","contentUrl":"https:\/\/img.phonandroid.com\/2023\/06\/dark.png","width":280,"height":60,"caption":"PhonAndroid"},"image":{"@id":"https:\/\/www.phonandroid.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/phonandroid","https:\/\/twitter.com\/phonandroid","https:\/\/www.youtube.com\/user\/Phonandroidtv"]},{"@type":"Person","@id":"https:\/\/www.phonandroid.com\/#\/schema\/person\/dc9085492115da077c44392eb969da93","name":"Pierre Le Goupil","image":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/www.phonandroid.com\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/17e6cda0761fe6d50594bd80e8d18120?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/17e6cda0761fe6d50594bd80e8d18120?s=96&d=mm&r=g","caption":"Pierre Le Goupil"},"description":"J\u2019adore tout ce qui touche aux nouvelles technologies et aux jeux vid\u00e9o. J\u2019aime encore plus vous en parler sur Phonandroid. Arch\u00e9ologue de formation, je suis \u00e9galement un passionn\u00e9 d\u2019histoire et plus particuli\u00e8rement de l\u2019antiquit\u00e9, ce qui n\u2019est pas tr\u00e8s utile quand on \u00e9crit sur des smartphones ou des PC. Je joue aussi beaucoup trop \u00e0 World of Warcraft.","sameAs":["https:\/\/twitter.com\/SireGoupil"],"url":"https:\/\/www.phonandroid.com\/author\/pierre"}]}},"amp_enabled":true,"_links":{"self":[{"href":"https:\/\/www.phonandroid.com\/wp-json\/wp\/v2\/posts\/2375769","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.phonandroid.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.phonandroid.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.phonandroid.com\/wp-json\/wp\/v2\/users\/113"}],"replies":[{"embeddable":true,"href":"https:\/\/www.phonandroid.com\/wp-json\/wp\/v2\/comments?post=2375769"}],"version-history":[{"count":18,"href":"https:\/\/www.phonandroid.com\/wp-json\/wp\/v2\/posts\/2375769\/revisions"}],"predecessor-version":[{"id":2375785,"href":"https:\/\/www.phonandroid.com\/wp-json\/wp\/v2\/posts\/2375769\/revisions\/2375785"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.phonandroid.com\/wp-json\/wp\/v2\/media\/2375779"}],"wp:attachment":[{"href":"https:\/\/www.phonandroid.com\/wp-json\/wp\/v2\/media?parent=2375769"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.phonandroid.com\/wp-json\/wp\/v2\/categories?post=2375769"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.phonandroid.com\/wp-json\/wp\/v2\/tags?post=2375769"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}

{"id":2375769,"date":"2021-05-11T09:53:05","date_gmt":"2021-05-11T07:53:05","guid":{"rendered":"https:\/\/www.phonandroid.com\/?p=2375769"},"modified":"2021-05-11T09:54:41","modified_gmt":"2021-05-11T07:54:41","slug":"lufc-que-choisir-attaque-sfr-en-justice-pour-pratiques-commerciales-trompeuses","status":"publish","type":"post","link":"https:\/\/www.phonandroid.com\/lufc-que-choisir-attaque-sfr-en-justice-pour-pratiques-commerciales-trompeuses.html","title":{"rendered":"SFR se fait attaquer en justice par l’UFC pour pratiques commerciales trompeuses"},"content":{"rendered":"

L\u2019UFC-que choisir a annonc\u00e9 attaquer SFR en justice aujourd\u2019hui. L\u2019association de consommateurs reproche en effet \u00e0 l\u2019op\u00e9rateur d\u2019avoir augment\u00e9 sans raison ses tarifs apr\u00e8s une campagne de publicit\u00e9 tr\u00e8s agressive o\u00f9 il affirmait le contraire. Les abonn\u00e9s pourraient \u00e0 terme \u00eatre rembours\u00e9s.<\/strong><\/p>\n

\"SFR\"<\/p>\n

L\u2019UFC-que choisir est tr\u00e8s remont\u00e9 contre SFR et a d\u00e9cid\u00e9 de l\u2019attaquer en justice. En cause, les forfaits Red by SFR qui ont augment\u00e9 de prix sans raison particuli\u00e8re, alors que l\u2019op\u00e9rateur avait clairement indiqu\u00e9 que ce ne serait pas le cas dans sa campagne publicitaire. L\u2019association d\u00e9nonce de ce fait des pratiques commerciales trompeuses.<\/strong><\/p>\n

A lire aussi – SFR : l\u2019UFC-Que Choisir d\u00e9nonce une nouvelle augmentation cach\u00e9e de 3\u20ac par mois<\/a><\/strong><\/p>\n

Entre d\u00e9but 2018 et fin 2019, SFR a publi\u00e9 une campagne de publicit\u00e9 qui misait justement sur la clart\u00e9 de ses offres. Comme le rappelle l\u2019UFC, l\u2019op\u00e9rateur matraquait que ses concurrents \u00e9taient justement flous dans leur communication avec le slogan \u00ab quand c\u2019est trop beau, \u00e7a cache forc\u00e9ment un truc<\/em> \u00bb. Toute la communication reposait \u00e9galement sur le fait que l\u2019offre \u00e9tait grav\u00e9e dans la roche<\/strong>, \u00e9tant \u00ab sans condition de dur\u00e9e \u00bb. Pour L\u2019UFC-que choisir, la cerise sur le g\u00e2teau est la communication sur les r\u00e9seaux sociaux, o\u00f9 la mention \u00ab garantis \u00e0 vie \u00bb tr\u00f4nait fi\u00e8rement dans des tweets.<\/p>\n