Cr\u00e9dits : Pexels<\/figcaption><\/figure>\n
Vous en avez assez du d\u00e9marchage t\u00e9l\u00e9phonique ? Et si \u00e7a devenait interdit en France ? C'est en tout cas ce que proposent Que Choisir, la CLCV, l'Unaf, les Familles rurales, le CSF, l'association Leo Lagrange, l'AFOC et l'ADIC dans une p\u00e9tition commune. Que Choisir affirme dans sa lettre ouverte que “l\u2019exasp\u00e9ration des Fran\u00e7ais est \u00e0 son comble”<\/em> d'autant que les secteurs qui ont le plus recours au d\u00e9marchage\u00a0“sont aussi ceux qui concentrent le plus de litiges de consommation (travaux de la maison, r\u00e9novation \u00e9nerg\u00e9tique, fournisseurs d\u2019\u00e9nergie, assurances)”<\/em>\u00a0.<\/p>\n
L'association ajoute que ce\u00a0“harc\u00e8lement commercial”\u00a0<\/i>n'a pas \u00e9t\u00e9 limit\u00e9 par Bloctel :\u00a0“4 ans apr\u00e8s sa mise en place, le dispositif s\u2019av\u00e8re inefficace en raison de d\u00e9rogations bien trop extensives et de sanctions insuffisamment dissuasives”.<\/em> L'UFC reproche au d\u00e9marchage d'\u00eatre intrusif et individualis\u00e9 alors m\u00eame que les acteurs du secteur peuvent partir du principe que le consommateur a consenti par d\u00e9faut \u00e0 faire partie de leurs listings. Et de relever que pour les emails et SMS, c'est bien le principe contraire qui est en vigueur : le consommateur doit accepter a priori explicitement un tel d\u00e9marchage.<\/p>\n
Que Choisir cite l'Allemagne comme pays pionnier de la lutte contre le d\u00e9marchage – mais aussi le Royaume-Uni qui interdit aussi depuis peu cette pratique. La p\u00e9tition, h\u00e9berg\u00e9e sur le site de Que Choisir, comptait 18505 signataires au moment o\u00f9 nous \u00e9crivions ces lignes – sur un objectif de 50 000. Une proposition de loi baptis\u00e9e\u00a0Encadrement du d\u00e9marchage t\u00e9l\u00e9phonique et lutte contre les appels frauduleux<\/em> doit \u00eatre d\u00e9battue \u00e0 la fin du mois de janvier \u00e0 l'Assembl\u00e9e Nationale. Le but de ce texte est n\u00e9anmoins\u00a0de colmater une partie des d\u00e9fauts de la liste d'opposition – une \u00e9tape qui semble d\u00e9j\u00e0 insuffisante pour nombre d'associations.<\/p>\n
Source : Que Choisir<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"Le d\u00e9marchage t\u00e9l\u00e9phonique est la cible d’une p\u00e9tition lanc\u00e9e par plusieurs associations de d\u00e9fense des consommateurs dont l’UFC-Que Choisir. Ces derniers estiment que Bloctel est inefficace et appellent \u00e0 une interdiction pure et simple de cette pratique controvers\u00e9e.\u00a0 Vous en…","protected":false},"author":61,"featured_media":2272902,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4356],"tags":[],"class_list":["post-2272896","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-actualites"],"acf":[],"yoast_head":"\nD\u00e9marchage t\u00e9l\u00e9phonique : oubliez Bloctel, des associations veulent que ce soit interdit !<\/title>\n<meta name=\"description\" content=\"L'UFC Que CHoisir et pplusieurs autres applications appellent dans une p\u00e9tition \u00e0 l'interdiction pure et simple du d\u00e9marchage t\u00e9l\u00e9phonique.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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