Apple pr\u00e9tend qu'il perd de l'argent quand il r\u00e9pare les iPhone<\/title>\n<meta name=\"description\" content=\"Apple explique dans une d\u00e9claration pourquoi il refuse de laisser les r\u00e9parateurs tiers se fournir en pi\u00e8ces d\u00e9tach\u00e9es. Et affirme perdre de l'argent.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.phonandroid.com\/apple-pretend-quil-perd-de-largent-quand-il-repare-les-iphone-et-macs.html\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Apple pr\u00e9tend qu'il perd de l'argent quand il r\u00e9pare les iPhone\" \/>\n<meta property=\"og:description\" content=\"Apple explique dans une d\u00e9claration pourquoi il refuse de laisser les r\u00e9parateurs tiers se fournir en pi\u00e8ces d\u00e9tach\u00e9es. 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{"id":2261888,"date":"2019-11-20T16:15:04","date_gmt":"2019-11-20T15:15:04","guid":{"rendered":"https:\/\/www.phonandroid.com\/?p=2261888"},"modified":"2023-12-19T10:57:36","modified_gmt":"2023-12-19T09:57:36","slug":"apple-pretend-quil-perd-de-largent-quand-il-repare-les-iphone-et-macs","status":"publish","type":"post","link":"https:\/\/www.phonandroid.com\/apple-pretend-quil-perd-de-largent-quand-il-repare-les-iphone-et-macs.html","title":{"rendered":"Apple pr\u00e9tend qu’il perd de l’argent quand il r\u00e9pare les iPhone"},"content":{"rendered":"

Apple a expliqu\u00e9 devant la\u00a0Chambre des repr\u00e9sentants am\u00e9ricaine qu'il perde de l'argent lorsqu'il r\u00e9pare les iPhone, Macs et autres produits. La firme de Tim Cook \u00e9tait entendue dans le cadre d'une enqu\u00eate antitrust. La firme sous-entend que le contr\u00f4le \u00e9troit des r\u00e9parations qu'elle impose aux utilisateurs n'est donc pas motiv\u00e9 par l'argent.<\/strong><\/p>\n

\"Apple<\/p>\n

Le site 9to5mac reprend quelques bonnes feuilles d'une audition d'Apple devant la Chambre des repr\u00e9sentants am\u00e9ricaine dat\u00e9e de juin 2019. La firme \u00e9tait entendue dans le cadre d'une affaire antitrust. Or Apple se bat depuis des mois contre une loi qui autorise les r\u00e9parateurs non-agr\u00e9\u00e9es \u00e0 se fournir en pi\u00e8ces d\u00e9tach\u00e9es aupr\u00e8s d'Apple<\/a>.<\/p>\n

La firme refuse depuis longtemps cette perspective, en brandissant l'argument de la s\u00e9curit\u00e9 des utilisateurs. Un argument que la firme a choisi de souligner une nouvelle fois : “notre but est de parvenir \u00e0 des r\u00e9parations fiables et s\u00fbres pour nos consommateurs, que la r\u00e9paration ait \u00e9t\u00e9 r\u00e9alis\u00e9e par Apple ou un fournisseur de service d\u00e9sign\u00e9 par Apple”.<\/em><\/p>\n

La firme ajoute : “les r\u00e9parations effectu\u00e9es par des techniciens non form\u00e9s [par Apple, ndlr] peuvent ne pas\u00a0suivre les proc\u00e9dures de s\u00e9curit\u00e9 et de s\u00e9curit\u00e9 et peuvent r\u00e9sulter sur un fonctionnement anormal, des probl\u00e8mes de qualit\u00e9 produit, ou des accidents de s\u00e9curit\u00e9”.<\/i><\/p>\n

“Par ailleurs, les r\u00e9parations qui ne remplacent pas les vis et blindages peuvent laisser derri\u00e8re eux des composants qui bougent et peuvent endommager d'autres composants comme la\u00a0batterie, ce qui provoque une surchauffe et potentiellement des blessures. Pour ces raisons, nous croyons qu'il est important pour les r\u00e9parateurs de recevoir une formation appropri\u00e9e lorsqu'ils ont acc\u00e8s \u00e0 des pi\u00e8ces d\u00e9tach\u00e9es et des manuels de r\u00e9paration”<\/i>, poursuit Apple.<\/i><\/p>\n

Et Apple d'enfoncer le clou lors d'une autre question :\u00a0“chaque ann\u00e9e depuis 2009, les co\u00fbts li\u00e9s \u00e0 la fourniture de services de r\u00e9paration\u00a0ont d\u00e9pass\u00e9 les revenus g\u00e9n\u00e9r\u00e9s par les r\u00e9parations”.<\/i> Une affirmation difficile \u00e0 v\u00e9rifier sans le d\u00e9tail des chiffres, mais faite sous serment.<\/p>\n

L'argumentaire d'Apple pour s'\u00e9pargner l'envoi de pi\u00e8ces d\u00e9tach\u00e9es \u00e0 des r\u00e9parateurs tiers non agr\u00e9\u00e9s soul\u00e8ve des questions int\u00e9ressantes : la firme met en en avant le fait qu'elle souhaite plus que tout garantir la s\u00e9curit\u00e9 et une certaine continuit\u00e9 de l'exp\u00e9rience utilisateur au travers du parc d'iPhone et Macs et autres appareils en circulation.<\/p>\n

N\u00e9anmoins cela semble aussi s'opposer au fait que les utilisateurs poss\u00e8dent leur appareil, et sont donc cens\u00e9s \u00eatre libres de le faire r\u00e9parer comme bon leur semble…\u00a0Que pensez-vous des arguments d'Apple ? Partagez votre avis dans les commentaires.<\/p>\n

Source : 9to5mac<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"Apple a expliqu\u00e9 devant la\u00a0Chambre des repr\u00e9sentants am\u00e9ricaine qu’il perde de l’argent lorsqu’il r\u00e9pare les iPhone, Macs et autres produits. La firme de Tim Cook \u00e9tait entendue dans le cadre d’une enqu\u00eate antitrust. La firme sous-entend que le contr\u00f4le \u00e9troit…","protected":false},"author":61,"featured_media":2261915,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4357],"tags":[],"class_list":["post-2261888","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-apple"],"acf":[],"yoast_head":"\nApple pr\u00e9tend qu'il perd de l'argent quand il r\u00e9pare les iPhone<\/title>\n<meta name=\"description\" content=\"Apple explique dans une d\u00e9claration pourquoi il refuse de laisser les r\u00e9parateurs tiers se fournir en pi\u00e8ces d\u00e9tach\u00e9es. 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