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{"id":2244981,"date":"2019-07-31T12:52:37","date_gmt":"2019-07-31T10:52:37","guid":{"rendered":"https:\/\/www.phonandroid.com\/?p=2244981"},"modified":"2019-07-31T12:53:42","modified_gmt":"2019-07-31T10:53:42","slug":"free-mobile-ecope-dune-amende-de-120-000-euros-pour-defaut-de-remboursement","status":"publish","type":"post","link":"https:\/\/www.phonandroid.com\/free-mobile-ecope-dune-amende-de-120-000-euros-pour-defaut-de-remboursement.html","title":{"rendered":"Free Mobile \u00e9cope d’une amende de 120 000 euros pour d\u00e9faut de remboursement"},"content":{"rendered":"

Free Mobile doit s'acquitter d'une amende de 120 000 euros inflig\u00e9e par la DGCCRF. Une enqu\u00eate a fait l'\u00e9tat de manquements de l'op\u00e9rateur envers ses clients. Il lui est reproch\u00e9 un manque d'informations fournies aux consommateurs, le non-respect du droit de r\u00e9tractation et des d\u00e9fauts de remboursement.<\/strong><\/p>\n

\"free<\/p>\n

La Direction G\u00e9n\u00e9rale de la Concurrence, de la Consommation et de la R\u00e9pression des Fraudes (DGCCRF) a inflig\u00e9 une amende administrative de 120 000 euros \u00e0 Free Mobile. Apr\u00e8s enqu\u00eate de la Direction D\u00e9partementale de la Protection des Populations de Paris, plusieurs manquements de l'op\u00e9rateur envers les consommateurs ont \u00e9t\u00e9 relev\u00e9s, entre manque d'informations pour les consommateurs, non-respect du droit de r\u00e9tractation et d\u00e9faut de remboursement.<\/p>\n