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Kuniye

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SFR est concern\u00e9 par 47,6% des plaintes de clients en 2018, r\u00e9v\u00e8le le\u00a015^{\u00e8me<\/sup> Observatoire des plaintes et insatisfactions dans le secteur des t\u00e9l\u00e9communications de l'AFUTT. Sans surprise, l'op\u00e9rateur au carr\u00e9 rouge s'impose une nouvelle fois comme le champion des plaintes utilisateurs. On\u00a0remarquera n\u00e9anmoins une\u00a0l\u00e9g\u00e8re am\u00e9lioration par rapport \u00e0 2017.\u00a0<\/strong><\/p>\n}

$\"sfr$ <\/p>\n

<\/p>\n

“L\u2019ann\u00e9e 2018 est marqu\u00e9e par un reflux du volume des plaintes dans le secteur, qui nous ram\u00e8ne sur les niveaux de 2015, apr\u00e8s 2 ann\u00e9es de hausse”<\/em> explique l'AFUTT, l\u2019Association fran\u00e7aise des utilisateurs de t\u00e9l\u00e9communications, en pr\u00e9ambule de son observatoire<\/a>.<\/p>\n