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Dans quelles conditions peut-on demander le remboursement int\u00e9gral d'un produit Xiaomi ?<\/span><\/h2>\n

Il est possible de vous faire int\u00e9gralement rembourser un produit (smartphone, \u00e9couteurs, enceintes, trottinette etc…) si vous constatez un d\u00e9faut ou un probl\u00e8me dans les 15 premiers jours suivant la date d'achat.<\/p>\n

A qui doit-on s'adresser pour une demande de garantie et de SAV et o\u00f9 les produits Xiaomi sont-ils r\u00e9par\u00e9s ?<\/span><\/h2>\n

Si\u00a0vous constatez un d\u00e9faut ou un probl\u00e8me de fonctionnement, surtout dans les 15 premiers jours apr\u00e8s la date d'achat, il faut se mettre en rapport avec le service clients Xiaomi soit par mail ([email protected]) soit par t\u00e9l\u00e9phone (+33 805 370 916 du lundi au vendredi de 9h \u00e0 20h et le samedi de 9h \u00e0 18 h).<\/p>\n

Si vous avez caus\u00e9 un dommage et souhaitez faire r\u00e9parer votre produit via le SAV, il faut vous mettre en relation soit directement avec Xiaomi, soit avec le magasin ou l'op\u00e9rateur qui vous a vendu le produit. Xiaomi proposera une r\u00e9paration dans un centre agr\u00e9\u00e9 pr\u00e8s de chez vous. Si vous avez achet\u00e9 votre produit via un op\u00e9rateur ou un distributeur (Boulanger, Darty, Fnac…) ce dernier pourra prendre en charge le SAV dans les m\u00eames conditions que les autres produits propos\u00e9s par ces enseignes, et pourra dans certains cas effectuer des r\u00e9parations sur place.<\/p>\n

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