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{"id":142737,"date":"2014-10-07T17:50:28","date_gmt":"2014-10-07T15:50:28","guid":{"rendered":"https:\/\/www.phonandroid.com\/?p=142737"},"modified":"2022-06-27T17:37:20","modified_gmt":"2022-06-27T15:37:20","slug":"numericable-condamne-avoir-menti-offre-illimite","status":"publish","type":"post","link":"https:\/\/www.phonandroid.com\/numericable-condamne-avoir-menti-offre-illimite.html","title":{"rendered":"Num\u00e9ricable condamn\u00e9 pour avoir menti sur son offre illimit\u00e9e"},"content":{"rendered":"

UFC-Que choisir a gagn\u00e9 une bataille face \u00e0 Num\u00e9ricable. L\u2019op\u00e9rateur annon\u00e7ait des forfaits illimit\u00e9s alors qu\u2019en r\u00e9alit\u00e9 il plafonnait ses forfaits. Selon le tribunal de Meaux il s\u2019agit de pratique commerciale trompeuse<\/strong> m\u00eame si Num\u00e9ricable n\u2019est pas le seul \u00e0 faire ce genre de publicit\u00e9.<\/p>\n

Tous les op\u00e9rateurs annoncent des forfaits tout illimit\u00e9 qui ne le sont en r\u00e9alit\u00e9 pas du tout, que ce soit sur les communications ou la consommation Data. UFC-Que choisir avait pourtant tent\u00e9 de trouver un accord avec l\u2019op\u00e9rateur<\/strong>, mais ce dernier n\u2019a pas donn\u00e9 suite. Ils se sont donc retrouv\u00e9s au tribunal.<\/p>\n

\"numericable-condamn\u00e9-justice\"<\/p>\n

Alors que son forfait mobile \u00e9tait annonc\u00e9 comme \u00ab illimit\u00e9 \u00bb, les conditions g\u00e9n\u00e9rales pr\u00e9cisaient que les appels \u00e9taient en r\u00e9alit\u00e9 plafonn\u00e9s \u00e0 \u00ab 500 % de l\u2019usage moyen d\u2019un abonn\u00e9 pour les communications et \u00e0 200 % de ce m\u00eame indice pour les SMS \u00bb soit, d\u2019apr\u00e8s nos calculs, 14 heures d\u2019appels et 591 SMS par mois seulement – UFC-Que choisir –<\/p><\/blockquote>\n

Ainsi, le c\u00e2blo-op\u00e9rateur a \u00e9t\u00e9 condamn\u00e9 la semaine derni\u00e8re par le Tribunal Correctionnel de Meaux \u00e0 30 000 euros d'amende pour pratiques commerciales trompeuses<\/strong>, 20 000 euros de dommages et int\u00e9r\u00eats aux parties civiles et 1000 euros de pr\u00e9judice mat\u00e9riel et moral. C\u2019est ce qu\u2019a indiqu\u00e9 l\u2019association de consommateurs UFC-Que choisir sur son site<\/a>.<\/p>\n

\"numericable-ufc-que-choisir-illimit\u00e9-limit\u00e9\"<\/p>\n

Ce n\u2019est pas la premi\u00e8re fois qu\u2019un op\u00e9rateur est touch\u00e9 par une telle d\u00e9cision. L\u2019op\u00e9rateur historique Orange avait fait l\u2019objet d\u2019une condamnation en 2009<\/strong> alors qu\u2019il avait surfactur\u00e9 un client d\u2019un montant de plus de 150 000 euros sur son abonnement cl\u00e9 3G alors dit illimit\u00e9. Free avait aussi fait l\u2019objet d\u2019un tel jugement<\/strong>, et ce sont aujourd\u2019hui une dizaine d\u2019autres qui risquent d\u2019\u00eatre touch\u00e9s puisqu\u2019UFC-Que choisir avait d\u00e9pos\u00e9 une plainte \u00e0 leur encontre.<\/p>\n

Alors que les op\u00e9rateurs se pr\u00e9parent d\u00e9j\u00e0 \u00e0 la 4G + dite en illimit\u00e9, l\u2019association de consommateurs se bat pour faire interdire la mention \u00ab\u00a0illimit\u00e9\u00a0\u00bb sur des forfaits qui sont en fait limit\u00e9s<\/strong>. Il n\u2019est pas rare de voir figurer sur certains contrats dit illimit\u00e9s des clauses restrictives, comme le nombre de correspondants diff\u00e9rents limit\u00e9s par exemple.\u00a0Une bataille de gagn\u00e9e pour UFC-Que choisir donc, qui est r\u00e9put\u00e9e pour s'attaquer \u00e0 tous les g\u00e9ants de tous les secteurs. N\u00e9anmoins, malgr\u00e9 le jugement rendu, Num\u00e9ricable peut encore faire appel de cette d\u00e9cision.<\/p>\n","protected":false},"excerpt":{"rendered":"Le Tribunal Correctionnel de Meaux a condamn\u00e9 Num\u00e9ricable pour pratique commerciale trompeuse suite \u00e0 une plainte d\u00e9pos\u00e9e par l’association de consommateurs UFC-Que Choisir qui reprochait \u00e0 l’op\u00e9rateur d’afficher des forfaits dits “illimit\u00e9s” alors qu’ils \u00e9taient limit\u00e9s.","protected":false},"author":68,"featured_media":142757,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5182],"tags":[],"class_list":["post-142737","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-sfr"],"acf":[],"yoast_head":"\nNum\u00e9ricable condamn\u00e9 pour avoir menti sur son offre illimit\u00e9e<\/title>\n<meta name=\"description\" content=\"Num\u00e9ricable a fait l'objet 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