le PDG de Samsung s'excuse et s'exprime sur le fiasco<\/title>\n<meta name=\"description\" content=\"Suite au fiasco du Galaxy Note 7, le PDG de Samsung a fini par s'exprimer. Il s'excuse aupr\u00e8s des clients et promet de regagner leur confiance.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.phonandroid.com\/galaxy-note-7-pdg-samsung-excuse-exprime-fiasco.html\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Galaxy Note 7 : le PDG de Samsung s'excuse et s'exprime sur le fiasco\" \/>\n<meta property=\"og:description\" content=\"Suite au fiasco du Galaxy Note 7, le PDG de Samsung a fini par s'exprimer. 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Apr\u00e8s le fiasco du Galaxy Note 7, Samsung entame d\u00e9j\u00e0 une strat\u00e9gie de communication de reconqu\u00eate. Jusqu'\u00e0 maintenant relativement silencieux, le PDG de Samsung Mobile a s'est exprim\u00e9 et a pr\u00e9sent\u00e9 ses excuses. Il souhaite regagner la confiance des utilisateurs.<\/b><\/p>\n

Le PDG de Samsung a fait preuve d'une grande discr\u00e9tion jusqu'\u00e0 maintenant au sujet du fiasco du Galaxy Note 7. Le produits est d\u00e9sormais officiellement mort et il se murmure que la firme pourrait m\u00eame mettre fin \u00e0 la gamme Galaxy Note dont le nom et la r\u00e9putation ont \u00e9t\u00e9 gravement entach\u00e9s.<\/p>\n

Aujourd'hui, DJ Koh (aux platines !) le patron de Samsung Mobile a fini par s'exprimer. Il faut dire qu'il est sous pression depuis un certain temps suite aux nombreux rebondissements entourant l'affaire Galaxy Note 7.<\/p>\n

Une rumeur a m\u00eame laiss\u00e9 entendre qu'il pourrait \u00eatre \u00e9vinc\u00e9 suite \u00e0 ce fiasco puisque le professionnalisme de l'entreprise au sein du contr\u00f4le qualit\u00e9 est en cause. Quoi qu'il en soit, DJ Koh s'est exprim\u00e9 et a commenc\u00e9 par s'excuser aupr\u00e8s des clients.<\/strong><\/p>\n

Selon le Korea Herald, le pr\u00e9sident aurait d\u00e9clar\u00e9 que suite \u00e0 cette affaire historique il souhaitait d\u00e9sormais regagner la confiance des utilisateurs.\u00a0Et gagner le coeur des clients, il sait faire. DJ Koh a \u00e9t\u00e9 l'un des instigateurs de l'essor de Samsung depuis son arriv\u00e9e au sein de l'entreprise en 1984.<\/p>\n

Il a \u00e9t\u00e9 l'un des personnages cl\u00e9s dans l'\u00e9volution rapide de Samsung et initiateur de nombreuses innovations comme le S-Pen de la gamme Galaxy Note par exemple. Il ne fait aucun doute qu'il saura trouver les ressources pour redorer le blason de la marque.<\/p>\n

\n
  • Lire \u00e9galement : Retour sur l'affaire du Galaxy Note 7 en 6 dates cl\u00e9s<\/a><\/li>\n<\/ul>\n

    En attendant, DJ Koh a assur\u00e9 que Samsung allait chercher l'origine des explosions du Galaxy Note 7. Comme nous le disions d\u00e9j\u00e0 ce matin, l'entreprise promet une explication dans les semaines qui viennent.<\/p>\n","protected":false},"excerpt":{"rendered":"Jusqu’\u00e0 maintenant silencieux, le PDG de Samsung a fini par s’exprimer sur le fiasco du Galaxy Note 7. DJ Koh s’est tout d’abord excus\u00e9 aupr\u00e8s des utilisateurs et il a exprim\u00e9 le souhait de regagner leur confiance.","protected":false},"author":68,"featured_media":250024,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5459],"tags":[5241],"class_list":["post-292806","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-galaxy-note","tag-galaxy-note-7"],"acf":[],"yoast_head":"\n

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