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Xavier Niel s'explique sur la pol\u00e9mique du "syst\u00e8me Free" en interview<\/title>\n<meta name=\"description\" content=\"Apr\u00e8s que le "syst\u00e8me Free" ait d\u00e9voil\u00e9 les pressions et manipulations effectu\u00e9s dans les centres d'appel Free, Xavier Niel revient sur la question.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.phonandroid.com\/xavier-niel-explique-polemique-systeme-free-interview.html\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Xavier Niel s'explique sur la pol\u00e9mique du "syst\u00e8me Free" en interview\" \/>\n<meta property=\"og:description\" content=\"Apr\u00e8s que le "syst\u00e8me Free" ait d\u00e9voil\u00e9 les pressions et manipulations effectu\u00e9s dans les centres d'appel Free, Xavier Niel revient sur la 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{"id":273674,"date":"2016-05-27T14:33:19","date_gmt":"2016-05-27T12:33:19","guid":{"rendered":"https:\/\/www.phonandroid.com\/?p=273674"},"modified":"2022-07-07T09:35:29","modified_gmt":"2022-07-07T07:35:29","slug":"xavier-niel-explique-polemique-systeme-free-interview","status":"publish","type":"post","link":"https:\/\/www.phonandroid.com\/xavier-niel-explique-polemique-systeme-free-interview.html","title":{"rendered":"Xavier Niel s’explique sur la pol\u00e9mique du “syst\u00e8me Free” en interview"},"content":{"rendered":"

Ces derni\u00e8res semaines, la pol\u00e9mique autour des centres d'appel Free a fait de grandes vagues dans l'actu de ce dernier. Xavier Niel, \u00e0 l'occasion d'une interview, offre ses explications autour du “syst\u00e8me Free” qui a secou\u00e9 la presse.<\/strong><\/p>\n

\"society-interview-xavier-niel\"<\/p>\n

2016 semble \u00eatre une ann\u00e9e difficile pour les op\u00e9rateurs mobiles, qui s'attendaient \u00e0 revenir \u00e0 un march\u00e9 \u00e0 3 op\u00e9rateurs avant que le mariage entre Orange et Bouygues Telecom<\/strong> ne finisse par capoter du fait d'un Martin Bouygues semblant intransigeant malgr\u00e9 la souplesse de ses fr\u00e8res d'armes.<\/p>\n

L'ironie \u00e9tant que celui-ci pointait directement du doigt Xavier Niel pour cet \u00e9chec<\/a>. Le patron d'Iliad aurait ainsi voulu “le beurre et l'argent du beurre” dans cette histoire. Tranquille, l'op\u00e9rateur affichait pour autant desuperbe r\u00e9sultats en ce d\u00e9but d'ann\u00e9e 2016.<\/p>\n

Ce qui a inqui\u00e9t\u00e9 par contre, c'est l'affaire du “syst\u00e8me Free” d\u00e9voil\u00e9e\u00a0par Politis<\/a>\u00a0qui a r\u00e9v\u00e9l\u00e9 au grand jour toutes les manipulations et pressions que les salari\u00e9s des plateformes d'appel de l'op\u00e9rateur subissaient au quotidien. Xavier Niel, interview\u00e9 par le magazine Society (format papier), est revenu sur celle-ci.<\/p>\n

Maniant tr\u00e8s bien la langue de bois, celui-ci \u00e9vite la question en mettant en avant le fait qu'il d\u00e9l\u00e8gue ces questions \u00e0 d'autres<\/strong> pour se concentrer sur les produits l'int\u00e9ressant comme la future Freebox ou encore l'Ecole 42.<\/p>\n

Il pr\u00e9cise tout de m\u00eame que Free reste le dernier op\u00e9rateur fran\u00e7ais dont les centres d'appel sont bas\u00e9s en France<\/strong>, et que “les salaires dans les centres d\u2019appels chez Free sont meilleurs que chez n\u2019importe lequel de nos concurrents<\/em>“.<\/p>\n

Mais il n'est toutefois pas insensible aux conditions de travail<\/strong>, et pr\u00e9cise que “les salari\u00e9s dans les centres d\u2019appels, ce sont les ouvriers du XXIe si\u00e8cle. C\u2019est un m\u00e9tier horrible. Le job qu\u2019ils font c\u2019est le pire des jobs<\/em>“. Les anciens et actuels employ\u00e9s de ces structures acquiescent tous vivement.<\/p>\n

Toujours est-il qu'il ne semble pas vouloir faire le moindre changement<\/strong> face \u00e0 ces r\u00e9v\u00e9lations, puisqu'il estime que tous les syndicalistes des structures de plus de 500 personnes vont n\u00e9cessairement dire que les conditions de travail sont horribles “par essence<\/em>“.<\/p>\n

Pour qui s'attendait \u00e0 des excuses et du changement, la d\u00e9ception attend au tournant. La compassion attendue se transforme finalement en pragmatisme total. Xavier Niel ne m\u00e2che en tout cas pas ses mots, plaisant de la part du visage public\u00a0de l'op\u00e9rateur affichant la meilleure croissance de 2016.<\/p>\n

Source<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"En interview dans le magazine Society, Xavier Niel revient sur l’\u00e9pineux dossier du “syst\u00e8me Free” mettant en avant les abus faits par ses centres d’appel en France.","protected":false},"author":83,"featured_media":273675,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5183],"tags":[],"class_list":["post-273674","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-free"],"acf":[],"yoast_head":"\nXavier Niel s'explique sur la pol\u00e9mique du "syst\u00e8me Free" en interview<\/title>\n<meta name=\"description\" content=\"Apr\u00e8s que le "syst\u00e8me Free" ait d\u00e9voil\u00e9 les pressions et manipulations effectu\u00e9s dans les centres d'appel Free, Xavier Niel revient sur la question.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, 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