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{"id":2443464,"date":"2022-03-07T15:36:36","date_gmt":"2022-03-07T14:36:36","guid":{"rendered":"https:\/\/www.phonandroid.com\/?p=2443464"},"modified":"2022-03-07T15:37:00","modified_gmt":"2022-03-07T14:37:00","slug":"smartphones-reconditionnes-les-vendeurs-se-contentent-de-proposer-des-appareils-doccasion","status":"publish","type":"post","link":"https:\/\/www.phonandroid.com\/smartphones-reconditionnes-les-vendeurs-se-contentent-de-proposer-des-appareils-doccasion.html","title":{"rendered":"Smartphones reconditionn\u00e9s : les vendeurs se contentent de proposer des appareils d’occasion"},"content":{"rendered":"

La DGCRFF, la direction g\u00e9n\u00e9rale de la concurrence et de la r\u00e9pression des fraudes, a d\u00e9cid\u00e9 d'enqu\u00eater sur le march\u00e9 des smartphones reconditionn\u00e9s. Le but ? S'assurer de l'honn\u00eatet\u00e9 des vendeurs et si les appareils vendus sont bel et bien reconditionn\u00e9s avant d'\u00eatre propos\u00e9s aux consommateurs.\u00a0<\/strong><\/p>\n

\"smartphone
Cr\u00e9dits : Unsplash<\/figcaption><\/figure>\n

Alors qu'une association vient de mettre en avant les d\u00e9fauts de l'indice de r\u00e9parabilit\u00e9<\/a>, la direction g\u00e9n\u00e9rale de la r\u00e9pression des fraudes a a d\u00e9cid\u00e9 de se pencher sur le march\u00e9 des smartphones reconditionn\u00e9s. Depuis 2019, ce march\u00e9 attire de plus en plus de consommateurs<\/a>. Rien qu'en 2020, on comptait 2,8 millions de smartphones reconditionn\u00e9s \u00e9coul\u00e9s<\/strong>, soit une augmentation de 25% par rapport aux chiffres de 2019.<\/p>\n

Dans ce contexte, la DGCRFF a voulu enqu\u00eater pour “v\u00e9rifier la loyaut\u00e9 des all\u00e9gations figurant dans les offres commerciales, notamment celles portant sur la r\u00e9alisation de tests”.\u00a0<\/em>Pour ce faire, les enqu\u00eateurs de la DGCRFF ont pass\u00e9 au peigne fin les annonces et produits de 84 magasins et sites de vente en ligne<\/strong>. Des anomalies, plus ou moins graves, ont \u00e9t\u00e9 rep\u00e9r\u00e9es dans 62% des \u00e9tablissements contr\u00f4l\u00e9s.\u00a0<\/strong><\/p>\n

Principal reproche des inspecteurs : de nombreux vendeurs apposent le terme “Reconditionn\u00e9” alors qu'ils se contentent en r\u00e9alit\u00e9 de proposer de simples appareils d'occasion. Comme le rappelle la DGCRFF dans un communiqu\u00e9 officiel, le terme “Reconditionn\u00e9” induit que les fonctionnalit\u00e9s de l'appareil ont \u00e9t\u00e9 test\u00e9es et que celui-ci a \u00e9t\u00e9 remis en \u00e9tat si besoin est.<\/strong> Visiblement, certains vendeurs ne prenaient pas la peine de s'assurer du bon fonctionnement d'un produit.<\/p>\n

\u00c0 lire \u00e9galement : Les smartphones reconditionn\u00e9s vont d\u00e9sormais co\u00fbter plus cher<\/a><\/p>\n