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Ah ah ! La gu\u00e9guerre entre Mac et PC est relanc\u00e9e. On plaisante \u00e9videmment. Toutefois, une nouvelle \u00e9tude r\u00e9v\u00e8le que les Mac sont beaucoup plus fiables que les PC. En revanche, lorsqu\u2019il y a un probl\u00e8me sur Mac la facture est sal\u00e9e.<\/strong><\/p>\n

C\u2019est Consumer Report, l\u2019\u00e9quivalent de l\u2019UFC-Que Choisir aux Etats-Unis qui d\u00e9voile les r\u00e9sultats de cette \u00e9tude. Apr\u00e8s avoir sond\u00e9 58 000 propri\u00e9taires d\u2019ordinateurs portables, Mac et PC confondus. Parmi les participants, 20% ont d\u00e9clar\u00e9 avoir rencontr\u00e9 un probl\u00e8me technique durant trois premi\u00e8res ann\u00e9es d\u2019utilisation de leur machine.<\/p>\n

N\u00e9anmoins, il y a de grandes disparit\u00e9s entre les utilisateurs de Mac et ceux de PC. En effet, selon l\u2019\u00e9tude, 10% des propri\u00e9taires de Mac<\/strong> ont d\u00e9clar\u00e9 avoir rencontr\u00e9 un probl\u00e8me. Concernant les MacBook Air ce ratio est de 7% et pour les MacBook Pro il est de 9%.<\/p>\n

Du c\u00f4t\u00e9 des PCistes les pourcentages sont beaucoup plus \u00e9lev\u00e9s<\/strong>. Ainsi, les Y Series de Lenovo enregistrent un taux de probl\u00e8mes durant les trois premi\u00e8res ann\u00e9es de 23%. Ses Thinkpad eux atteignent 15%. Les autres constructeurs font \u00e0 peine mieux.\u00a0Ainsi les Samsung ATIV atteignent un taux de 14%, les HP Envy 20% et les Del XPS 15%. Notons que parmi tous ces constructeurs la plupart sont des grands noms du secteur.<\/p>\n

La fiabilit\u00e9 des Mac est d\u2019autant plus pertinente que leurs propri\u00e9taires les utilisent plus que les PCistes. Ainsi, alors qu\u2019en moyenne les utilisateurs de PC sollicitent leur machine environ 20 heures par semaine, les utilisateurs de MacBook les sollicitent 23 heures<\/strong>. Trois heures d\u2019utilisation de plus par semaine et moins de probl\u00e8mes. Les r\u00e9sultats sont sans appel.<\/p>\n

N\u00e9anmoins, les ordinateurs portables d\u2019Apple ne sont pas d\u00e9nu\u00e9s de tout d\u00e9faut. D\u2019abord, ils sont plus chers \u00e0 l\u2019achat. Ensuite, le SAV est \u00e9galement plus on\u00e9reux<\/strong>. L\u2019\u00e9tude ne pr\u00e9cise pas les diff\u00e9rences de facturation sur Mac ou sur PC mais souligne ce point tout de m\u00eame. On ne sait pas si cette facturation est due \u00e0 des pi\u00e8ces plus ch\u00e8res ou \u00e0 une manipulation plus compliqu\u00e9e sur Mac n\u00e9cessitant plus de temps de main d\u2019oeuvre.<\/p>\n

\n
  • Lire aussi :<\/strong> Xiaomi pr\u00e9parerait son MacBook Air sous Linux et pas cher<\/li>\n<\/ul>\n

    Dans tous les cas de figure, Consumer Report recommande aux propri\u00e9taires de Mac de souscrire \u00e0 une garantie Apple Care qui, m\u00eame si elle co\u00fbte une petite fortune (249 euros pour une MacBook Air ou MacBook Pro de 13pouces), sera la bienvenue en cas de probl\u00e8me. L\u2019organisme explique par ailleurs que la qualit\u00e9 du SAV avec l\u2019Apple Care est exemplaire.<\/p>\n

    En revanche pour les propri\u00e9taires de PC, mieux vaut \u00e9viter de souscrire \u00e0 ce type d\u2019extension de garantie. Consumer Report explique en effet que les r\u00e9parations co\u00fbteront moins cher.<\/p>\n

    Dans tous les cas de figure, en terme de fiabilit\u00e9, les Mac s\u2019av\u00e8rent \u00eatre meilleurs que les PC. D\u2019ailleurs l\u2019\u00e9cart de satisfaction des utilisateurs en t\u00e9moigne : 71% des propri\u00e9taires de Mac se disent satisfaits contre 38% pour les PC<\/strong> seulement. Et vous, vous \u00eates plut\u00f4t Mac ou PC ? Chez Google on est plut\u00f4t Mac<\/a> visiblement.<\/p>\n

    Via<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"Si vous \u00eates PCistes vous aurez plus de chances de voir votre PC tomber en panne que les utilisateurs de Mac. C’est en tout cas ce que d\u00e9montrent les r\u00e9sultats d’une \u00e9tude men\u00e9e par Consumer Report. En revanche les r\u00e9parations sur Mac co\u00fbtent plus cher.","protected":false},"author":68,"featured_media":236832,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5188],"tags":[],"class_list":["post-236818","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-securite"],"acf":[],"yoast_head":"\nD\u00e9sol\u00e9 les PCistes, les Mac sont beaucoup plus fiables que vos PC<\/title>\n<meta name=\"description\" content=\"Selon une \u00e9tude de Consumer Report, les Mac sont beaucoup plus fiables que les PC. 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