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Kuniye

En cas de probl\u00e8me de r\u00e9seau \u00e0 l'\u00e9tranger<\/span><\/h2>\n

En premier lieu, il convient de v\u00e9rifier si vous n'avez pas malencontreusement activ\u00e9 l'option du blocage du forfait mobile. En effet, cette fonctionnalit\u00e9 bloque automatiquement votre forfait \u00e0 l'\u00e9tranger, pour \u00e9viter les mauvaises surprises sur la facture \u00e0 la fin du mois. Il suffit de se rendre dans son espace Abonn\u00e9, pour d\u00e9sactiver\/activer l'option.<\/p>\n

Si ce n'est pas le cas et que le probl\u00e8me persiste, ne quittez pas l'espace Abonn\u00e9 et assurez-vous que l'option “Forfait Voyage” est bel et bien coch\u00e9e. Ensuite, rendez-vous dans les param\u00e8tres de votre smartphone, direction\u00a0R\u00e9seau de donn\u00e9es mobiles < Donn\u00e9es mobiles <\/strong>puis activez les\u00a0Donn\u00e9es mobiles en itin\u00e9rance.\u00a0<\/strong>Red\u00e9marrez votre smartphone et le tour est jou\u00e9 !<\/p>\n