Amazon assouplit sa politique de retours pendant le confinement du coronavirus<\/title>\n<meta name=\"description\" content=\"Amazon annonce que la plupart des produits achet\u00e9s entre le 15 f\u00e9vrier 2020 et le 30 avril 2020 peuvent \u00eatre retourn\u00e9s jusqu'au 31 mai 2020.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.phonandroid.com\/amazon-assouplit-sa-politique-de-retours-pendant-le-confinement-du-coronavirus.html\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Amazon assouplit sa politique de retours pendant le confinement du coronavirus\" \/>\n<meta property=\"og:description\" content=\"Amazon annonce que la plupart des produits achet\u00e9s entre le 15 f\u00e9vrier 2020 et le 30 avril 2020 peuvent \u00eatre retourn\u00e9s jusqu'au 31 mai 2020.\" 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Amazon assouplit sa politique de retours pendant le confinement du coronavirus<\/title>\n<meta name=\"description\" content=\"Amazon annonce que la plupart des produits achet\u00e9s entre le 15 f\u00e9vrier 2020 et le 30 avril 2020 peuvent \u00eatre retourn\u00e9s jusqu'au 31 mai 2020.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.phonandroid.com\/amazon-assouplit-sa-politique-de-retours-pendant-le-confinement-du-coronavirus.html\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Amazon assouplit sa politique de retours pendant le confinement du coronavirus\" \/>\n<meta property=\"og:description\" content=\"Amazon annonce que la plupart des produits achet\u00e9s entre le 15 f\u00e9vrier 2020 et le 30 avril 2020 peuvent \u00eatre retourn\u00e9s jusqu'au 31 mai 2020.\" 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Kuniye

Cr\u00e9dits : Unsplash<\/figcaption><\/figure>\n

Amazon vient de mettre \u00e0 jour ses pages d\u00e9di\u00e9es au retours de produits, avec ce message : “rien n'est plus important que la sant\u00e9 et le bien-\u00eatre de nos clients, de nos employ\u00e9s et des communaut\u00e9s que nous servons. C'est pour cette raison que nous \u00e9tendons temporairement notre fen\u00eatre de retour afin de vous accorder plus de temps pour nous renvoyer vos produits. La plupart des articles command\u00e9s sur Amazon.fr ou aupr\u00e8s de vendeurs entre le 15 f\u00e9vrier 2020 et le 30 avril 2020 peuvent \u00eatre retourn\u00e9s jusqu'au 31 mai 2020<\/strong>“.<\/em><\/p>\n

Amazon n'est pas le premier distributeur \u00e0 accorder des d\u00e9lais suppl\u00e9mentaires pour les retours. Comme nous le rapportons dans ce dossier sur le SAV et les livraisons des plus grands distributeurs en France pendant le coronavirus<\/a>, la Fnac, Darty, Rue du Commerce ou encore Materiel.net ont tous annonc\u00e9 des mesures similaires compte-tenu de la situation. Outre cette mesure, Amazon avait d\u00e9j\u00e0 mis en oeuvre quelques solutions pour poursuivre ses activit\u00e9s dans les meilleures conditions possibles pendant la crise. La plateforme met notamment la priorit\u00e9 sur les produits jug\u00e9s essentiels. Ce qui peut d\u00e9boucher sur certains produits comme des jeux vid\u00e9o en bo\u00eete impossibles \u00e0 acheter<\/a>.<\/p>\n