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Kuniye

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Google Drive est victime d'un bug qui emp\u00eache toute sauvegarde de vos donn\u00e9es sur Android. Ce probl\u00e8me touche un grand nombre d'utilisateurs sous Android 9.0 et 10, et aucune marque ne semble \u00e9pargn\u00e9e. Certains usagers pointent du doigt le syst\u00e8me de chiffrement des sauvegardes instaur\u00e9 par Google.\u00a0<\/b><\/p>\n

$\"logo$ <\/p>\n

Depuis quelques ann\u00e9es, Google a am\u00e9lior\u00e9 le syst\u00e8me de sauvegarde\/back up des donn\u00e9es sur Android. La firme de Mountain View avait eu la bonne id\u00e9e d'utiliser Google Drive pour enregistrer nos fichiers. C'est gr\u00e2ce \u00e0 ce processus que vous pouvez r\u00e9cup\u00e9rer facilement vos contacts, applications, historiques d'appels, SMS quand vous changez de smartphone par exemple. Il existe \u00e9galement d'autres m\u00e9thodes comme SMS BackUP & Restore<\/a> (pour les textos uniquement), mais cette solution reste la plus pratique et rapide. Quand elle fonctionne.<\/p>\n

En effet, depuis f\u00e9vrier 2019, de nombreux propri\u00e9taires de smartphones Android se plaignent de l'impossibilit\u00e9 de sauvegarder leurs donn\u00e9es via Google Drive. Les t\u00e9moignages ont commenc\u00e9 \u00e0 affluer sur plusieurs forums et notamment ceux de Google, et sur Reddit. Le bug touche \u00e0 la fois les back-up automatiques et manuels, et cible uniquement les appareils sous Android 9.0 Pie et 10.<\/p>\n

En outre, aucune marque ne semble \u00eatre \u00e9pargn\u00e9e : Huawei, Google, Xiaomi, OnePlus, Moto, Samsung et bien d'autres. Le bug se d\u00e9clare du jour au lendemain sans raison apparente, et sauf si vous vous rendez dans les param\u00e8tres, il est difficile de s'en apercevoir.<\/p>\n

\u00c0 lire \u00e9galement<\/strong> : Google Drive – Comment sauvegarder toutes les donn\u00e9es sur son ordinateur<\/a><\/p>\n

Pour savoir si vous \u00eates touch\u00e9s par ce bug, il suffit de se rendre dans\u00a0les param\u00e8tres > Syst\u00e8me > Sauvegarde & restauration > Compte Google. <\/strong>Le premier onglet qui s'affiche est\u00a0Sauvegarde sur Google Drive.\u00a0<\/strong><\/em>Si le bouton de commande est bleu, tout va bien. Vous pouvez proc\u00e9der \u00e0 vos back-up automatiques et manuels normalement. En revanche si la commande est gris\u00e9e… C'est que vous \u00eates touch\u00e9 par ce bug.<\/p>\n

Toutes les autres cat\u00e9gories situ\u00e9es sur le bas de l'\u00e9cran (Donn\u00e9es des applications, Historique des appels, Contacts et Param\u00e8tres de l'appareil) seront elles aussi bloqu\u00e9es, avec la mention En attente de donn\u00e9es.\u00a0<\/em>Malgr\u00e9 les plaintes, Google n'a pas encore r\u00e9agi \u00e0 ce probl\u00e8me et aucune mise \u00e0 jour officielle n'est \u00e0 l'ordre du jour.<\/p>\n