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Kuniye

{"id":1392877,"date":"2017-06-13T22:01:42","date_gmt":"2017-06-13T20:01:42","guid":{"rendered":"https:\/\/www.phonandroid.com\/?p=1392877"},"modified":"2022-05-16T14:42:39","modified_gmt":"2022-05-16T12:42:39","slug":"free-mobile-premiers-formulaires-indemnisation-envoyes-aux-abonnes","status":"publish","type":"post","link":"https:\/\/www.phonandroid.com\/free-mobile-premiers-formulaires-indemnisation-envoyes-aux-abonnes.html","title":{"rendered":"Free Mobile : les premiers formulaires d’indemnisation sont envoy\u00e9s aux abonn\u00e9s"},"content":{"rendered":"

Suite \u00e0 l'accord entre Free Mobile et l'UFC-Que-Choisir, les abonn\u00e9s qui n'ont pas \u00e9t\u00e9 satisfaits par le r\u00e9seau 3G de Free entre 2012 et octobre 2015 ont commenc\u00e9 \u00e0 recevoir le formulaire papier pour demander un d\u00e9dommagement. Ce formulaire devra \u00eatre renvoy\u00e9 avant le 21 juillet prochain.<\/strong><\/p>\n

$\"indemnisation$ <\/p>\n

Il y a quelques jours, suite aux r\u00e9clamations de nombreux consommateurs, Free et l'association UFC-Que-Choisir ont sign\u00e9 un accord pour que les abonn\u00e9s au forfait illimit\u00e9 de Free puissent \u00eatre d\u00e9dommag\u00e9s. En effet, parmi ces abonn\u00e9s, un grand nombre n'ont pas \u00e9t\u00e9 satisfaits par le r\u00e9seau\u00a03G\u00a0de l'op\u00e9rateur de 2012 \u00e0 octobre 2015.<\/p>\n

Cet accord concerne les abonn\u00e9s au Forfait Free 19,99\u20ac ou 15,99\u20ac<\/strong> qui n'ont pas r\u00e9sili\u00e9 leur abonnement. Les abonn\u00e9s au forfait \u00e0 2 euros ne sont pas concern\u00e9s. De m\u00eame, les personnes qui ont profit\u00e9 d'une r\u00e9duction dans le cadre d'une vente priv\u00e9e ne pourront pas b\u00e9n\u00e9ficier d'un remboursement.<\/p>\n